Privacy Policy for Koeleman India

Last Updated: October 26, 2023

Koeleman India Pvt Ltd ("we", "our", or "us") is committed to protecting the privacy of our website visitors and clients. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.koelemanindia.com (the "Site"), interact with our services, or engage with us in any other way. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

1. Information We Collect

We may collect personal information from you in a variety of ways, including, but not limited to, when you visit our Site, fill out a form, place an order, subscribe to a newsletter, respond to a survey, or in connection with other activities, services, features, or resources we make available on our Site.

1.1 Personal Identifiable Information (PII)

We may collect personally identifiable information, such as your:

• Name
• Email Address
• Phone Number
• Company Name
• Mailing Address
• Any other information you voluntarily provide in forms or communications.

1.2 Non-Personal Identifiable Information

We may collect non-personally identifiable information about you whenever you interact with our Site. This may include:

• Browser type and version
• Operating system
• IP address
• Pages visited on our Site
• Time spent on those pages
• Referring website addresses
• Date and time of visit

2. How We Collect Information

We collect information through:

• Direct Interactions: When you fill out contact forms, inquiry forms, or communicate with us via email or phone.
• Automated Technologies or Interactions: As you navigate through our Site, we may automatically collect Usage Data using cookies, web beacons, and other tracking technologies.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• To Provide and Maintain Our Services: To operate and deliver the services you request, such as responding to inquiries about our products or private labeling.
• To Improve Our Website and Services: To understand how our users interact with our Site and to enhance user experience, content, and functionality.
• To Communicate with You: To send you updates, newsletters, marketing or promotional materials (if you have opted in), and other information that may be of interest to you. You can opt-out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.
• For Security and Fraud Prevention: To protect the security and integrity of our Site and services, and to detect and prevent fraudulent activities.
• For Legal Compliance: To comply with applicable laws, regulations, legal processes, or governmental requests.
• For Business Operations: To manage our business, including accounting, auditing, and other internal functions.

4. Disclosure of Your Information

We may share your information in the following situations:

• With Service Providers: We may share your data with third-party vendors, consultants, and other service providers who perform services for us or on our behalf, such as website hosting, data analysis, email delivery, marketing, and customer service. These third parties are obligated to protect your information and use it only for the purposes for which it was disclosed.
• For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• With Your Consent: We may disclose your personal information for any other purpose with your explicit consent.

5. Data Security

We implement a variety of security measures designed to maintain the safety of your personal information. These measures include physical, electronic, and procedural safeguards to protect your data from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

7. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

• Right to Access: You have the right to request copies of your personal data.
• Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
• Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below. We will respond to your request within a reasonable timeframe.

8. Cookies and Tracking Technologies

Our Site uses "cookies" to enhance user experience. A cookie is a small text file that is placed on your device by a web server. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you. We use cookies to:

• Remember your preferences and settings.
• Analyze Site traffic and trends.
• Understand and save user preferences for future visits.
• Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Site.

9. Links to Other Websites

Our Site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

10. Children's Privacy

Our Site is not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from anyone under the age of 18 without verification of parental consent, we take steps to remove that information from our servers.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

• By Email: koeleman@koelemanindia.net
• By Mail: Koeleman India Pvt Ltd Basava Nilaya, 74/75 Ground Floor, 12th Cross, 2nd Lane, HVR Layout, Bhattarahalli, Krishnarajapuram, Bengaluru – 560049 India